16 Aug
|
Bureau veritas india
|
Noida
16 Aug
Bureau veritas india
Noida
Roles and Responsibilities :
- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and skilled manner.
- Provide accurate information on products/services offered by the company to customers.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
Job Requirements :
- 2-3 years of experience in a call center environment (BPO/Call Centre).
- Excellent communication skills with ability to handle high-pressure situations.
- Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
📌 Service Desk, help desk,operating system, technical support (Noida)
🏢 Bureau veritas india
📍 Noida