Role & responsibilities

Job Title: VIP Support Engineer

Location: Bangalore
Experience: 36Years
Qualification: Any Graduate
Email: [email protected]

Job Description

We are looking for a skilled VIP Support Engineer to provide high-quality technical support to VIP users and senior management. The candidate should have solid troubleshooting skills, excellent communication, and hands-on experience with Windows, MacBook, iOS, video conferencing, and Microsoft Office 365.

Key Responsibilities
- Provide immediate and priority technical support to VIP users for hardware, software, application, and connectivity-related issues.
- Provide support for video conferencing systems such as Polycom and Crestron devices.
- Assist VIP users with setting up and troubleshooting meetings and conferences through Microsoft Teams, Google Meet, and Zoom.
- Ensure smooth connectivity and provide real-time technical support during important meetings and conferences.
- Provide support for Google Workspace (GWS),



including email and office automation-related issues.
- Handle MS Office 365 installation, configuration, troubleshooting, and user ID-related issues.
- Provide hands-on support for MacBook and iOS devices. Knowledge of MacBook and iOS is mandatory.
- Troubleshoot operating system, application, network, printer, and peripheral-related issues.
- Install, configure, and maintain laptops, desktops, mobile devices, and other IT peripherals.
- Coordinate with internal IT teams and vendors for timely resolution of complex technical issues.
- Maintain proper documentation of incidents, service requests, and resolutions.
- Ensure a professional and customer-focused support experience for VIP users.

Interested candidates can share their updated resume at:
[email protected]

Preferred candidate profile

📌 Vip Support Engineer (Bengaluru)
🏢 Team Computers
📍 Bengaluru