Front Desk Executive – The MetaDerm Centre

Job Type: Permanent
Location: Adyar, Chennai
Experience: 1–3 years
Qualification: Graduate / Diploma in any discipline preferred
Number of Openings: 1
Joining: Immediate
Work Schedule: Monday to Sunday
Weekly Off: Tuesday
Working Hours: 10:00 AM to 8:00 PM
Interview Mode: In-person

Please share your updated resume with a recent photograph.

About the Role

The MetaDerm Centre of Dermatology-Trichology-Regenerative Aesthetics is looking for a Front Desk Executive to be the first point of contact for our patients.

The role requires a warm, professional and patient-centric approach along with strong coordination and organisational skills. The Front Desk Executive will be responsible for managing patient appointments, front-office operations, calls and messages, patient follow-ups, billing coordination and day-to-day administrative activities while maintaining confidentiality and clinic standards.

Key ResponsibilitiesPatient Handling & Front Office Operations
- Greet patients courteously and manage walk-ins and scheduled appointments.




- Schedule, confirm and reschedule doctor appointments.
- Coordinate appointments based on doctor availability.
- Maintain smooth patient flow and minimise waiting time.
- Handle patient queries and concerns professionally and politely.
- Provide basic patient guidance/counselling as required.

Communication & Coordination
- Handle inbound and outbound calls professionally and promptly.
- Manage WhatsApp messages and emails related to patients and appointments.
- Coordinate effectively between doctors, nursing staff, technicians and patients.
- Follow up with patients regarding appointments, procedures and post-visit communication.
- Be responsible for handling the clinic phone throughout the working period.

Administrative Responsibilities
- Maintain front-desk metrics, appointment logs and daily reports.
- Prepare weekly reports covering:
- Current patient enquiries
- Marketing lead data
- Patie

📌 Front Office Executive (Adyar)
🏢 Meta Derm
📍 Adyar