SUMMARY
Domestic Voice Process Ranchi

Location: Doranda, Ranchi

Process: Amazon Domestic Voice Process

Employment Type: Full-Time Apprentice / Contract

Job Overview:

We are hiring candidates for the Amazon Domestic Voice Process in Ranchi. Both freshers and experienced candidates can apply. Candidates should have good English communication skills and be comfortable working in a rotational shift workplace.

Key Responsibilities
- Handle customer calls and provide prompt and professional support .
- Understand customer queries and provide appropriate resolutions.
- Maintain good English communication and customer service standards .
- Follow Amazon process guidelines, policies, and quality standards.
- Accurately record customer interactions and update required information.
- Escalate complex issues to the appropriate team when required.

Requirements




- Any Undergraduate / Graduate can apply.
- Freshers: Will be hired under an Apprentice role.
- Experienced Candidates: Will be hired under a 6-month Contract role.
- Good English communication skills required.
- Versant Level 4 proficiency preferred.

Salary: Freshers: 14,700 in-hand stipend under Apprentice role, Experienced Candidates: 15,600 in-hand salary under a 6-month Contract role.

Benefits Shift & Working Details
- Working Days: 6 days a week
- Week Off: 1 rotational week off
- Female Candidates: Shift window between 7:00 AM and 7:00 PM
- Male Candidates: Shift window between 5:00 PM and 2:00 AM
- Transport: No company transport facility. Candidates must arrange their own transportation.

📌 Domestic Voice Process Ranchi
🏢 2COMs
📍 Ranchi