Role
- Handling personalized service requests of Privy customers.
- Generation of timely business MIS.
- Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
- Managing complaints of Privy customers and ensuring their resolution within TAT
Job Requirement
- Excellent written and oral communication skills
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite
- Positive Knowledge of Microsoft Excel
- Understanding of banking norms and processes.
📌 Service Relationship Manager-SALARIED PL AND WORKING CAPITAL-Sales (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai
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