As Platform Architect ServiceNow you will be responsible for defining and governing the overall architecture, strategy and scalability of the ServiceNow platform across the enterprise. The role ensures that all implementation, integrations and customizations align with long terms business objectives, architectural stanrdards and governance models. You will lead platform roadmap planning, upgrade strategy, security and compliance alignment, performance optimization and instance management while mentoring architects and developers.
You will be acting as a strategic advisor to IT leadership, the platform architect ensures the platform remains reliable, secure, scalable and capable of supportin evolving business needs.

Key Responsibilities
• Platform Strategy & Vision
o Define and own strategic roadmap for Servicenow Platfrom
o Align platform capabilities with the business strategy
o Decide module adoption and how we scale up technically (ITSM, HR, IRM, Secops, CMDB etc)
o Act as a though leader and trusted advisor to HR,



risk and compliance leadership on leveraging ServiceNow for business transformation.
o Identify opportunities to enhance employeed and risk management journeys through automation, AI and analytics.
o Ensure platform scalability, compliance and alignment with ServiceNow best practices and governane frameworks.
• Architecture and Design governance
o Define Architectural Standards
o Ensure scalable and reusable design
o Review solution designs from architects and developers
o Approve integrations and customizations
o Control Technical Debt on the platform
• Platform Governance
o Instance Strategy (dev/test/prod architecture)
o Upgrade Planning and Impact Analysis
o Release Management Model
o Licensing optimizations
o Performance monitoring and capacity planning
• Integrations and Enterprise Alignment
o Owns integration with Azure, Monitoring tools and Security tools.
o Define API govrnance and integration patterns
• Risk, Security and Compliance
o Ensure S

📌 Platform Architect ServiceNow, Certified Technical Architect (Bengaluru)
🏢 Augusta Infotech
📍 Bengaluru