Job Summary - SAP CAR Omni Channel

We are looking for an experienced SAP CAR Consultant with solid expertise in SAP Customer Activity Repository (CAR) and Omnichannel Retail solutions. The ideal candidate will have hands-on experience in implementing, supporting, and enhancing SAP CAR functionalities, including POSDTA, OAA, UDF, Inventory Visibility, Demand Data Foundation (DDF), and Omnichannel Order Management processes.

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The candidate should possess deep knowledge of retail business processes and integration with SAP S/4HANA, SAP IS-Retail, SAP Commerce, POS systems, and third-party applications.

Key Responsibilities

Functional & Technical Responsibilities
- Design, implement, and support SAP CAR solutions across retail business functions.
- Configure and support:
- SAP CAR POSDTA (Point of Sale Data Transfer and Audit)
- SAP Omnichannel Article Availability (OAA)
- Unified Demand Forecast (UDF)
- Demand Data Foundation (DDF)
- Inventory Visibility




- Omnichannel Order Management processes
- Gather business requirements and translate them into functional and technical specifications.
- Lead workshops with business stakeholders to define omnichannel retail processes.
- Integrate SAP CAR with:
- SAP S/4HANA
- SAP IS-Retail
- SAP Commerce Cloud (Hybris)
- SAP EWM
- POS systems
- Third-party retail applications
- Support inventory visibility across stores, warehouses, and online channels.
- Configure and optimize real-time inventory and product availability solutions.
- Participate in solution design, architecture reviews, and system integration testing.
- Perform defect resolution, root cause analysis, and production support activities.
- Develop functional specifications and coordinate with ABAP, CPI, and integration teams.
- Ensure data consistency and performance optimization across integrated platforms.

Leadership Responsibilities (10+ Years)
- Lead SAP

📌 SAP CAR Omni Channel (Mumbai)
🏢 Capgemini
📍 Mumbai