A. Quality Control & Inspection
- Conduct and approve Pre-Dispatch Inspection (PDI) as per customer and quality standards.
- Handle incoming, in-process, and final inspections.
- Prepare inspection and test reports.
- Perform root cause analysis and implement CAPA.
- Maintain complete quality documentation and traceability.
B. NPD
- Lead quality activities from sample stage to final approval.
- Review drawings, specifications, and test plans.
- Coordinate with R&D;, production, and suppliers.
- Support product validation and improvement.
C. Abrasive Product Quality
- Experience in abrasive products will be preferred.
- Knowledge of cutting/grinding wheel testing will add benefits
- Understand safety standards.
D. Laboratory Management
- Manage daily lab operations and testing activities.
- Ensure proper use and maintenance of electrical lab instruments.
- Handle calibration planning, tracking, and certification.
E. Standards & Compliance
- Knowledge of BIS/IS, ISO, IEC standards
- Ensure compliance with customer and regulatory requirements.
F.
Customer Complaint Management
- Handle complaints end-to-end with RCA, 8D, CAPA.
- Ensure timely closure and trend analysis.
G. Team Management
- Lead and guide Quality Engineers and Inspectors.
- Ensure daily execution and performance monitoring.
H. CWH / Warehouse Audit
- Conduct warehouse quality audits and ensure FIFO/FEFO compliance.
- Report and close non-conformities.
I. SAP & Reporting
- Use SAP for quality transactions and updates.
- Prepare reports, dashboards, and quality MIS.
- Strong MS Excel, Word, Power Point skills required.