L2 Support Engineer:

What You Will Be Doing
- Provide L2 application support for SDLC infrastructure and DevOps toolchains.
- Monitor, troubleshoot, and resolve issues across Linux-based distributed environments.
- Support and maintain CI/CD pipelines, build and deployment processes.
- Manage and troubleshoot DevOps dependencies including code repositories, builds, packages, and distribution mechanisms.
- Support configuration management platforms such as Chef, Puppet, and Ansible.
- Work with job scheduling tools such as AutoSys and CRON.
- Support web/application servers including Apache and Tomcat.
- Manage and troubleshoot databases and cloud environments (public/private cloud).
- Collaborate with global teams to ensure platform stability and operational excellence.
- Participate in rotational shift support and handle multiple priorities in a fast-paced setting.
- Continuously identify opportunities for operational improvement and automation.

What Are We Looking For
- Education & Experience

oBachelor's degree in Information Technology, Computer Science,



Computer Information Systems, or related field.

o3 to 8 years of experience supporting SDLC, DevOps platforms, and Linux environments.
- Technical Skills

oStrong Linux administration and troubleshooting skills.

oProficiency in scripting/development using Java or Python.

oExperience with:

oAutoSys, CRON, or other job scheduling systems

oNIS

oApache and Tomcat

oRelational databases (DB2, MS SQL Server, Oracle, Sybase)

oPublic and Private Cloud platforms (preferably AWS, with exposure to cloud-hosted application and DevOps environments)

oWorking knowledge of modern AI-assisted software development tools (e.g., GitHub Copilot, Claude, ChatGPT, or similar tools).

oStrong understanding of:

SDLC processes

Version control tools (CVS, SVN, Git)

Build and deployment tools (Maven, GitLab, Jenkins, Docker)

Knowledge of DevOps ecosystem including code reviews, build management, repositories, packaging, a

📌 Support Engineer (Bengaluru)
🏢 Apexon
📍 Bengaluru