An Application Manager will oversee all development, production support and maintenance activities for one or more applications under a Delivery Team.S/he will report to the Delivery Lead, have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support her/his application suite.

What youll be doing

What will your essential responsibilities include
- Provides vision and goals for team
- Guides developers and support teams on product direction, project execution, issue resolution, and provide escalation framework via governance
- Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs and risks
- Difficulties requirements to ensure they are in alignment with product design and architecture
- Work with business and information security to identify security risks and finding solutions, including risk acceptance




- Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company
- Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs
- Work with Technical Architect in defining, analyzing, planning, measuring and improving product availability and continuity
- Identify and prioritize proactive maintenance action items
- Review and prioritize product defects
- Identify and champion improvement opportunities
- Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments changes with input from Program/Project Managers,Analysts, Solution Architects and Product Owners
- Implements SLA / KPI alignment across the full SDLC for each SOW / SLA
- Maintain positive relationship with suppliers in pursuit of companys best interests
- Estimate work requests at various levels of assurance and manage e

📌 Application Manager (Bengaluru)
🏢 AXA Global Business Services
📍 Bengaluru