Role Overview
We are seeking a dynamic and result-driven
Operation Head – FTL Transportation
who will be responsible for
end-to-end FTL transportation operations across PAN India
, with a solid focus on
FTL operations
. The role includes ownership of
vehicle placement, billing timelines, POD closure, and loading operations
.

Key Responsibilities
1. PAN India FTL Operations
- Lead complete
FTL transportation operations across PAN India
- Ensure
on-time vehicle placement, dispatch, and delivery (OTIF)
- Drive
cost optimization and service excellence

2. Vehicle Placement & Vendor Management
- Ensure efficient
vehicle placement planning
as per demand
- Build and manage a strong
transporter/vendor network
- Handle
vendor onboarding, rate negotiation, and performance tracking

3. Billing & POD Control (Critical KPI Area)
- Ensure
on-time billing
as per agreed timelines
- Drive
timely POD collection, submission, and closure
- Minimize
billing delays due to POD gaps or discrepancies
- Coordinate closely with
billing and finance teams
to improve cash flow

4.



Loading Operations Management
- Oversee
loading supervisor teams
across locations
- Ensure proper
vehicle loading, space utilization, and dispatch planning
- Monitor
loading TAT, damage control, and shortage prevention

5. Team Building & Leadership
- Build and lead
Traffic, POD, Billing coordination, and Loading teams
- Drive
accountability, discipline, and performance culture

Ensure
proper manpower planning and team productivity
.

6. SOP Implementation & Process Excellence
- Implement and standardize
SOPs across all locations
- Define and monitor
KPIs
, including:
- OTIF (On-Time In-Full)
- Billing TAT
- POD Submission TAT
- Deliver improvements in:
- Delivery timelines
- Reduced shortages/damages
- Higher client satisfaction

7. Compliance & Risk Management
- Ensure adherence to
transport compliance and statutory norms
- Control
operational leakages and risks
- Maintain audit-ready processes and documentation

8

📌 Operations Head (Mumbai)
🏢 HR TalentHub
📍 Mumbai