We are looking for an experienced Senior Manager HR Generalist to drive end-to-end HR operations for the business. The role will be responsible for partnering with business leaders and outlet teams to strengthen employee engagement, manpower productivity, retention, performance management, HR compliance and overall employee experience.

The ideal candidate should have solid hands-on experience in hospitality, restaurants, QSR, retail or other high-volume frontline environments and should be comfortable managing a geographically distributed workforce.

Key Responsibilities

1. HR Business Partnering
- Partner with Operations and business leaders to understand manpower and people requirements.
- Act as the primary HR point of contact for assigned business functions/outlets.
- Drive HR initiatives aligned with business objectives.
- Provide data-driven insights on manpower, attrition, productivity and employee cost.
- Conduct regular outlet/business reviews with stakeholders.

2. Employee Relations
- Handle employee grievances, disciplinary matters and conflict resolution.




- Ensure effective communication between employees, managers and HR.
- Drive a positive employee experience across outlets.
- Conduct employee interaction and engagement sessions.
- Identify employee relations risks and recommend corrective actions.

3. Manpower Planning & Workforce Management
- Partner with Operations on manpower planning and budgeting.
- Monitor sanctioned strength, vacancies, hiring requirements and productivity.
- Analyse manpower cost and identify opportunities for optimization.
- Track joining, attrition, absenteeism and employee movement.
- Support business expansion and new outlet openings from an HR perspective.

4. Performance Management
- Drive the performance management cycle across assigned teams.
- Ensure timely goal setting, reviews and performance discussions.
- Support managers in performance improvement plans.
- Identify high-potential employees and support success

📌 Senior Human Resource Manager (Gurugram)
🏢 Lite Bite Foods (LBF)
📍 Gurugram