Industry: BPO / ITES Candidates from BPO companies only
Shift Timing: 5:00 PM – 2:00 AM
Job Summary
We are looking for an experienced Senior HR Operations professional with strong experience in the BPO/ITES industry. The role will be responsible for managing end-to-end HR operations and the complete employee lifecycle, ensuring smooth and efficient HR processes across the employee journey.
Key Responsibilities
HR Operations & Employee Lifecycle
- Manage end-to-end HR Operations and employee lifecycle processes.
- Handle employee documentation and HR records accurately.
- Manage employee movements and HR-related queries throughout the employee lifecycle.
- Ensure adherence to HR processes, policies, and organizational guidelines.
Employee Onboarding
- Manage end-to-end employee onboarding activities.
- Coordinate joining formalities, documentation, and HR induction.
- Conduct and coordinate induction/orientation programs for new employees.
- Ensure a smooth transition of new employees into the organization.
Attendance & Leave Management
- Monitor employee attendance and leave records.
- Coordinate with business teams and employees to resolve attendance-related issues.
- Ensure accurate attendance inputs for payroll processing.
Confirmation & Performance Appraisal
- Manage the employee confirmation process, including tracking probation periods and required documentation.
- Coordinate the performance appraisal cycle and ensure timely completion.
- Maintain relevant HR records and provide necessary reports to management.
Payroll Coordination
- Coordinate monthly payroll inputs with the payroll/finance team.
- Ensure accurate inputs related to attendance, leave, recent joiners, exits, confirmations, and other employee changes.
- Resolve payroll-related employee queries in coordination with relevant stakeholders.