Technical & Role-Specific Skills
- Rate Negotiation: Ability to effectively communicate, secure, and finalize profitable rates with contacts.
- Account Management: Proven skill in maintaining, updating, and managing a dedicated list of business accounts.
- Outbound Communication: Strong tele-calling etiquette for professional business-to-business (B2B) phone conversations.
- Data Management: High accuracy in logging rate updates, contact details, and account status in Excel or CRM software.
- Sourcing & Procurement: Ability to act as a company liaison to gather and compare market pricing data.
Soft Skills & Attributes
- Verbal Communication: Explicit, confident, and professional spoken English (and any required local languages).
- Relationship Building: Excellence in building trust and rapport with contacts on behalf of the company.
- Active Listening:
Ability to understand client or vendor needs and respond strategically during phone calls.
- Problem-Solving: Strong critical thinking skills to handle rate objections and handle account issues calmly.
- Time Management: Highly organized with the ability to manage multiple account callbacks and deadlines daily.
Experience & Qualifications
- Education: Graduate or Diploma holder in Business, Commerce, Marketing, Communications, or a related field.
- Experience: 0 to 2 years of experience in tele-calling, inside sales, customer service, or operations support, accounting, tally.
- Tools: Basic proficiency with Tally, accounting software, MS Office, specifically Microsoft Excel and Google Sheets.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Hybrid remote in Jaipur, Rajasthan (Jaipur)
📌 Operations Co-ordinator (Jaipur)
🏢 RR GOC
📍 Jaipur