Description for L2 Forcepoint DLP Engineer and
Senior DLP Engineer L3

*L2 Forcepoint DLP Engineer*

Location : Pune

Mode : On site

Experience: 3–6 years in DLP/Security Operations (1–3 years Forcepoint DLP)

Shift: Business hours with on-call support for critical incidents

Key Responsibilities

1. L2 Support & Advanced Troubleshooting
- Provide Level 2 support for Forcepoint DLP-related incidents escalated from L1.
- Perform root cause analysis (RCA) for complex incidents: agent failures, policy misconfigurations, false positives/negatives.
- Troubleshoot :-

-Endpoint agent communication failures, performance degradation.

-TLS/SSL inspection issues, reverse proxy conflicts.

-Email DLP (Exchange Online, SMTP gateway) issues.

-Web DLP (HTTP/HTTPS uploads, cloud storage) issues.

-DSPM connector failures, data discovery errors, classification mismatches.
- Resolve application compatibility conflicts across Windows/Mac endpoints.
- Coordinate with Forcepoint Support for bugs, patches, and hotfixes.

2. DLP Policy Management & Tuning
- Create, implement,



and optimize Forcepoint DLP policies based on security requirements.
- Tune detection methods:
- Exact Data Matching (EDM) for structured data
- File Fingerprinting (structured & unstructured) up to 100M files
- OCR, Dictionaries, Natural Language Processing (NLP) scripts
- Content inspection rules, insider threat workflows
- Reduce false positives while maintaining high detection accuracy
- -Validate policy efficacy regularly and adjust rules based on business feedback
- Manage Endpoint Classification policies:
- MIP label import/application (Azure Information Protection).
- Custom labels, sensitivity tags, third-party classification integration.

3. Incident Response & Remediation
- Lead response to data leakage incidents and security breaches.
- Investigate detection, mitigation, and evidence generation for unauthorized access events.
- Perform single-click remediation: block, encrypt, quarantine, coach users.

📌 Forcepoint DLP Engineer (Pune)
🏢 Amazure Technologies
📍 Pune