THE GRIND CAFE

*ONLINE BUSINESS MANAGER – REVENUE & P&L;*

*Swiggy | Zomato | Digital Sales | Profitability*

Location:
Hyderabad

Experience:
3–6 Years

Reports To:
Founder / Business Head

ROLE OBJECTIVE

Own and grow The Grind Cafe's online business across
Swiggy, Zomato and other digital ordering platforms
, with complete responsibility for
sales growth, promotions, platform commercials and online P&L;
.

KEY RESPONSIBILITIES
- Manage online business across all Grind Cafe outlets.
- Drive
online sales, orders, AOV and profitability
.
- Manage Swiggy & Zomato relationships, commercials, commissions and campaigns.
- Own online
P&L; and contribution margins
.
- Optimize menu pricing, combos, add-ons and high-margin products.
- Plan and manage discounts, promotions and sponsored visibility.
- Track outlet-wise sales, food cost, commissions, discounts and advertising spend.
- Monitor ratings, reviews, cancellations, order accuracy and menu availability.
- Work closely with Store Managers,



Central Kitchen, Marketing and Finance teams.
- Identify growth opportunities and take corrective action on underperforming outlets.
- Prepare weekly and monthly online business performance reports.

KEY KPIs

Online Revenue | Orders | AOV | Contribution Margin | Commission % | ROAS | Rating | Order Accuracy

IDEAL CANDIDATE

✔ 3–6 years experience managing Swiggy/Zomato business

✔ Multi-outlet restaurant/QSR/café experience

✔ Solid understanding of aggregator commercials

✔ P&L; and data-driven decision-making skills

✔ Strong Excel/Google Sheets skills

✔ Good negotiation and communication skills

✔ Commercially driven with an
owner's mindset

PRIMARY OBJECTIVE

Grow Online Revenue + Improve Contribution Margin = Profitable Digital Business

THE GRIND CAFE

Fresh Food. Smart Operations. Scalable Growth.

📌 ONLINE BUSINESS MANAGER – REVENUE (Hyderabad)
🏢 Yumzy
📍 Hyderabad