Job Description Quality Executive

Location: Ekart Fulfilment Centre, Nagpur, Maharashtra Shift: Rotational (including night shifts) Reporting To: Quality Team Lead / Quality Manager

Role Overview

As a Quality Executive at Ekarts Nagpur facility, you will be at the centre of process excellence. You will own end-to-end process and product audits, lead root cause analysis, implement on-floor improvements, close non-conformances, and drive continuous improvement using Lean & Six Sigma methodologies. This is a hands-on role where you directly impact operational excellence across the supply chain.

Key Responsibilities

Process Audits & Quality Assurance
- Plan, conduct, and document process/product audits using established procedures.
- Maintain audit schedules and track Quality Audit metrics.
- Apply sampling schemes and QC tools to evaluate compliance.

On-Floor Quality Control & Callout Resolution
- Highlight deviations in real time on the shop floor.
- Work with operations to resolve issues immediately.
- Drive corrective actions and document resolution efforts.





Root Cause Analysis & Non-Conformance Closure
- Lead RCA for complaints and deviations using QC tools (5 Why, Fishbone, Pareto).
- Initiate and track CAPA to verified closure.
- Own NC closure process end-to-end.

Process Improvement & Lean Six Sigma Execution
- Identify process gaps and propose improvements using DMAIC framework.
- Lead Kaizen events, 5S initiatives, and waste elimination projects.
- Implement optimization initiatives to reduce cycle time, defects, and costs.

Data Reporting & Cross-Functional Collaboration
- Prepare quality reports with graphs, charts, and dashboards.
- Collaborate with Business Development, Customer Support, and Operations.
- Present metrics and improvement recommendations clearly to stakeholders.

Required Qualifications
- Graduate — B.E. (any discipline) or MBA.
- Freshers or 1–2 years of relevant quality/operations experience.
- Domain knowledge in Logistics, Courie

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