Network Support Engineer – Job Description

Job Title: Network Support Engineer

Experience: 2–5 years

Employment Type: Full time

Location: Chennai / On-site

Job Summary

We are looking for a Network Support Engineer responsible for maintaining, troubleshooting, and supporting the organization's network, firewall, and server infrastructure. The ideal candidate should have hands-on experience in network troubleshooting, firewall administration, and Windows/Linux server management.

Key Responsibilities

Network Support & Troubleshooting

Monitor and maintain LAN/WAN, switches, routers, access points, and network connectivity.

Troubleshoot network issues involving TCP/IP, DNS, DHCP, VLANs, routing, and VPNs.

Diagnose connectivity, latency, packet-loss, and performance-related issues.

Configure and troubleshoot switches, routers, and wireless infrastructure.

Handle network incidents and provide timely resolution to users and internal teams.

Perform network monitoring and maintain proper documentation of network infrastructure.

Firewall Administration





Configure and administer enterprise firewalls and security policies.

Manage NAT, access-control rules, VPNs, port forwarding, and security policies.

Monitor firewall logs and investigate connectivity and security-related issues.

Perform firewall troubleshooting, rule reviews, and configuration backups.

Assist with firewall upgrades, security hardening, and change management.

Server Management

Administer and troubleshoot Windows and/or Linux servers.

Manage server services, user accounts, permissions, storage, and system performance.

Monitor server health, availability, CPU, memory, disk, and network utilization.

Troubleshoot server, application, DNS, DHCP, and Active Directory-related issues.

Perform system updates, patches, backups, and routine maintenance.

Assist with virtualization and server infrastructure management.

Required Skills

Strong understanding of TCP/IP, OSI model, DNS, DHCP, VLAN, NAT

📌 Network Engineer (Chennai)
🏢 AmvionLabs
📍 Chennai