We are Systal: a global managed network, cloud and security transformation specialist.
We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure
Description
The L2 Network Security Engineer is responsible for providing advanced operational support, administration, and troubleshooting across customer security and network infrastructure environments. The role focuses on maintaining the availability, integrity, and security of enterprise networks through the management of firewalls, VPNs, secure connectivity solutions, and security monitoring platforms within a managed services environment.
The L2 Network Security Engineer acts as a technical escalation point for security-related incidents and operational issues, supporting the implementation of security changes, analysing threats, and ensuring compliance with operational and security standards.
Key Responsibilities
- Investigate DC network faults and infrastructure alerts
- Investigate DC switching, routing and network infrastructure alerts
- Escalate if DC network dependency exists
- Support edge routing or DC connectivity dependencies
- Support DC gateway dependencies
- Resolve switching, routing and connectivity issues in DC workplace
- Support firewall configuration troubleshooting
- Implement DC network configuration changes
- Assist validation of automated network changes
- Troubleshoot DC connectivity issues affecting compute/storage
- Investigate DC network capacity constraints
- Update technical troubleshooting guides
- Provide infrastructure incident analysis
Key Requirements
- Previous experience in a Network Security Engi