About Antraweb Technologies

Antraweb Technologies is one of India's leading Enterprise Tally solutions partners, serving thousands of businesses across the country through Cloud Infrastructure, Enterprise Support, Business Automation, Custom Development, and Digital Transformation solutions.

As our Cloud Business continues to scale rapidly, we are looking for exceptional young leaders who are passionate about technology, business operations, AI-driven transformation, and operational excellence.

This role is designed for high-potential management graduates who aspire to become future business leaders rather than functional managers.

Position Overview

As a Cloud Business Operations Manager, you will work directly with senior leadership to drive the day-to-day operations of Antraweb's Cloud Business.

You will be responsible for improving operational efficiency, customer experience, service delivery, cross-functional collaboration, and business performance while working closely with our technical cloud infrastructure team.

This is not a conventional operations role.





You will own business-critical initiatives, solve real operational challenges, analyse data, improve processes, and help build the next generation of enterprise cloud services.

Technical expertise is not expected on Day One. Curiosity, ownership, analytical thinking, and execution excellence are.

Key Responsibilities

Business Operations
- Drive end-to-end execution of cloud business operations.
- Monitor operational KPIs and ensure achievement of business objectives.
- Improve operational efficiency through structured process improvements.
- Identify bottlenecks and recommend scalable solutions.
- Develop dashboards and management reports for leadership review.

Customer Experience
- Ensure seamless onboarding of recent cloud customers.
- Monitor customer journeys and identify opportunities to improve customer satisfaction.
- Drive timely resolution of customer escalations through effective coordinat

📌 Cloud Operations Manager (Mumbai)
🏢 Antraweb Technologies
📍 Mumbai