Role & responsibilities
- Handle inbound UK customer calls related to printers, computers, and connectivity issues.
- Understand the customer's technical concern and provide appropriate assistance.
- Identify sales opportunities during customer interactions and convert calls into sales.
- Explain available technical service plans clearly and professionally.
- Achieve daily and monthly sales and conversion targets.
- Handle objections confidently and close sales effectively.
- Maintain a professional and customer-friendly approach throughout the call.
- Coordinate with the technical team whenever further technical assistance is required.
- Maintain accurate records of customer interactions, sales, and follow-ups.
- Follow company processes and quality standards while handling UK customers.

Preferred candidate profile
- Previous experience in Technical Sales,



preferably in a UK or international voice process.
- Experience handling printer-related calls will be highly preferred.
- Good understanding of printers, Windows computers, Wi-Fi, and basic troubleshooting.
- Strong sales, objection-handling, negotiation, and closing skills.
- Excellent spoken English with clear and confident communication.
- Comfortable speaking with UK customers over the phone.
- Target-oriented with a solid focus on sales conversion.
- Experience in inbound technical sales or remote technical support sales is preferred.
- Candidates with previous printer process experience will be given preference.
- Comfortable working in UK process timings.

📌 Technical SALES (India)
🏢 Spintrel Digital
📍 India