16 Aug
|
BrainSightAI
|
Bengaluru
16 Aug
BrainSightAI
Bengaluru
Responsibilities:
Product deployment
- To ensure product features are properly implemented and ready for use across different hospital sites.
- Coordinate closely with internal and external stakeholders to manage the release and rollout.
- Create and maintain checklists for internal verification, and go-live readiness.
- ensure feedback translates as product feature requirements with the team and closely track feature development
- Help onboard current sites or partners by managing timelines, resources, and pre-launch readiness checks.
- Support customer-facing teams by giving tools or information that help explain product behaviors or limitations.
Monitoring and evaluation system for product deployment
- Coordinate with stakeholders across (add relevant team names) to improve product acceptance, satisfaction and delight
- Collaborate with the support team to solve issues and improve turn around time (TAT) or response time.
Trends and insights
- Develop and data collection tools and methodologies for understanding user satisfaction, acceptance and delight
- Maintain documentation and logs for pilots, testing, user feedback, and troubleshooting.
- Send regular updates on operational bottlenecks and fixes.
- Monitor post-launch usage and adoption to track feature performance in real-time settings.
Product input
- Flag operational gaps or process inefficiencies and suggest improvements to cross-team workflows
- Coordinate closely with tech and operations teams to align product-related activities across clinical, technical, and business functions.
Training and On site Support
- Deliver l training to external stakeholders and ensure new product updates reach them in seamless fashion.
- Provide timely troubleshooting and technical support to hospital personnel and neurosurgeons during surgeries.
- Coordinate with radiologists, surgeons, clinical teams, and OT specialists for integrated care delivery and system maintenance.
- Facilitate communication and collaboration bet
📌 Clinical Deployment Lead (Bengaluru)
🏢 BrainSightAI
📍 Bengaluru