Duties and Responsibilities

Financial returns:
- Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management.
- Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue.
- Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
- Monitors local competitors and compare their operation with his/her operation
- Solicits business and follow up on referrals and potential sales leads
- Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
- Provides direction on and conducts market research
- Maintain regular contact with IHG regional hotels and reservation networks
- Attends trade shows and sells conference space when directed

People:




- Works with DOS on manpower planning and management needs
- Works with DOS in the preparation and management of the Department’s budget
- Manage day to day sales activities and build relationship with team members
- Personally build clear and open lines of communication with intra departments
- Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance
- Create an setting that trains, develops, coaches and mentor’s team members

Guest experience:
- Monitors competitors activities and assists in marketing intelligence
- Refers sales leads to appropriate personnel within the InterContinental Hotels Group
- Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
- Services existing business through management of account bases
- Sell a

📌 Sales Manager-Proactive (Bengaluru)
🏢 Holiday Inn
📍 Bengaluru