Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things straightforward. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title

Manager: Workflow & SNOW Engagement

Scope
Europe Full time

Location
Pune, India

Terms

Full time





What you'll be responsible for

Enterprise Product Ownership

• Own the ServiceNow platform as a product, including vision, roadmap, and value realization

• Drive platform strategy and ensure alignment with enterprise priorities

• Serve as the single point of accountability for functional demand on ServiceNow

• Balance enhancements, new builds, technical debt, and platform stability

Business Engagement & Demand Management

• Partner with business stakeholders across functions (HR, IT, Finance, Legal, Facilities, etc.)

• Lead structured demand intake and discovery to understand business needs

• Translate business problems into clear product requirements and user stories

• Facilitate design discussions and guide stakeholders toward standard, scalable solutions

Planning, Prioritization & Roadmap

• Own and manage the ServiceNow backlog across functions

• Prioritize work based on business value, effort, risk, and

📌 Workflow & SNOW Engagement (Pune)
🏢 The Magnum Ice Cream
📍 Pune