Position: Project Manager – Electricity Utility Billing System Implementation

Experience: 10–15 Yrs

Location: Vijayawada

Qualification
- Bachelor’s degree in engineering, Computer Science, Information Technology, or a related discipline
- MBA/PGDM is desirable
- PMP/PRINCE2 or equivalent Project Management certification is preferred

Job Summary

The Project Manager will lead the end-to-end implementation of large-scale Electricity Utility Billing, CIS, and CRM projects. The role is responsible for project planning, execution, stakeholder management, risk mitigation, resource management, quality assurance, and successful project delivery within scope, schedule, budget, and quality objectives.

Key Responsibilities

Project Delivery
- Manage end-to-end implementation of Utility Billing, CIS, CRM, Metering, Collections, and Customer Service solutions
- Develop project plans, schedules, resource allocation, and milestone tracking
- Ensure timely delivery while meeting scope, quality, and budget commitments
- Monitor project progress and drive issue resolution




- Stakeholder & Customer Management
- Act as the primary interface between utility stakeholders, implementation teams, vendors, and management
- Conduct project governance meetings, status reviews, and steering committee discussions
- Maintain solid customer relationships and ensure stakeholder satisfaction

Team & Resource Management
- Lead cross-functional teams comprising Business Analysts, Developers, QA, DevOps, Database Administrators, and Support Engineers
- Plan resource allocation, monitor performance, and address skill gaps through mentoring and training

Risk & Change Management
- Identify project risks, dependencies, and critical issues, and implement mitigation plans
- Manage change requests, project escalations, and decision logs to ensure smooth project execution

Technical & Solution Coordination
- Coordinate with Product and Technical teams to ensure solution alignment with business requiremen

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