- Omnichannel involves engaging with customers via a combination of various communication channels and offering our customers the choice to consume relevant information using the channel most convenient to them, thus maximizing the customer experience. OneCRM program provides an optimized, omnichannel CRM platform common to Sanofi.
- It enables our customer-facing teams to benefit from a 360 view, a solid foundation to tailor customer interactions based on preferences. The core of the role is to be a trusted business partner having deep data mining expertise and a solid analytical skill set.
- The role will partner with the GBU Business Transformation team to support with data analysis, generating reports, identifying gaps and alignment of reporting across countries.

People:
Maintain effective relationship with the end stakeholders (Business Transformation team) within the allocated GBU and tasks - with an end objective to perform data analysis and develop reports as per requirement
Performance:




Independently develops data cleansing and support Master Data Management and other enterprise level systems.
Partner with Business Transformation team to support:
Data Management: Follow best practises to manage data including classification/Taxonomy of data, organisation of and accelerating data gathering. Implement and fine-tune data governance guidelines, policies, processes, and controls
Data Quality:
Defines data quality rules and implement automated monitoring, reporting, and remediation solutions
Develops technical understanding about the data flows from various source s to create a modelled database solution in the data warehouse after performing series of transformations.
Identify Data gaps between DataMart and Raw data tables and ensure correct data is captured in the databases
Perform root cause analysis to identify trends and assess impact of data quality issues and support in mapping out the rational for gaps along with carrying business rules harmonization ac

📌 Senior Analyst (Secunderabad)
🏢 Sanofi
📍 Secunderabad