- Seasoned client facing, senior consultant that has advised IT executives on cloud operating models e.g. IT processes and tools
- Experienced with knowledge to reduce the day to day noise and toil of IT support and improve the availability of the client s application suite via new support methods, scripting automation and advanced recent tooling.
- Experience working closely with production operations, application developers, system, network, middleware and database administrators to streamline development, operations and support processes
- Adept at analysing and problem solving and preferably have a blend of platform, middleware, network and software development skills
- Experience with consulting methodologies, knowledge management and service offering development (to assist in building cloud practice offerings from sales through delivery)
- Apply consulting and engineering skills to solve operations problems by:
- Defining and driving initiatives to increase the client s overall application availability




- Building tooling needed to improve observability of performance and operations efficiency
- Enhancing monitoring and management tooling to better detect, diagnose, and correct problems
- Resolution of problems in code for an incident, when applicable
- Documenting defects to communicate back to the Service Owner(s)
- Participate with application developers to develop new features and automation to solve operational challenges
- Driving the transformation of delivery methods into the operational teams such as network, database, system administrators, Incident management
- Enabling an AIOps strategy and roadmap to drive more predictive and automated response
- Investigate RCA resolution to get to, and correct, the source of issues and outages.

Essential functions
- Ideally a former Developer who knows how to troubleshoot applications transactions end to end and critical points of failure or bottlenecks.
- DevOps/GitOps mindset with a vision for AIOPs (how AI can a

📌 Cloud Architect (Bengaluru)
🏢 Grid Dynamics
📍 Bengaluru