What you will do
As Senior Data Analyst , you will interact with various stakeholders such as Solution lead, Architect, Business process Developer, capability lead and global teams to ensure that business reporting needs are fulfilled – based on ITSM and Foundation data.
You will be part of IT Performance Management Team. This organization is gathering professionals in performance analytics using platforms such as Power Bi or ServiceNow Performance Analytics and expertise in architecture who are defining and supporting a healthy and sustainable development of our IT ecosystem.
Your main missions within this team will be to develop and maintain PowerBI / ServiceNOW Performance Analytics based reports and KPIs, propose improvements.
For this position we put as well high focus on interpersonal skills and attitude. You are passionate about people, customer value and Report, Dashboard and BI technology (not only PowerBI oriented).
Who are you
For this position, we are looking for a person with a strong ability in working in a group,



who can inspire his / her colleagues and have a strong innovation spirit. You have an extensive and proven experience as a Data Analyst, and a good understanding and knowledge of the IT Delivery environment (ITSM mainly).
You are very skilled in PowerBI and ServiceNOW Performance Analytics (or at least, have an interest in this platform). You are willing in having an impact and in supporting business needs. You are comfortable in working in an Agile / DevOps setting.
You have a deep market knowledge and have an innovation mindset, always interested by the new or emerging technologies and solutions and able to identify opportunities, trends and best practices for Volvo.
You are autonomous, have a constructive mindset and you can take challenging decisions and participate to the design of solutions.
You have project Management skills including the ability to identify risks. You can conduct Governance meetings with various stakeholders and s

📌 Senior Data Analyst F/M (Bengaluru)
🏢 Volvo Group India Private
📍 Bengaluru