We are seeking a Telecalling Representative to join our Financial support organization. The ideal candidate will be responsible for reaching out to potential or existing customers through phone calls. Fluency in Hindi is mandatory for this role.
Responsibilities:
- Contact potential or existing customers via telephone to promote our financial services
- Utilize computer programs and telephone systems effectively
- Resolve customer issues and address complaints through outstanding negotiation skills
- Conduct face-to-face interviews as part of the hiring process
Requirements
- Expereience - Fresher/6 months to 2 years in Telecollections (12th Pass/Graduate/Undergraduate) prepared for the calling process
- Proficiency in relevant computer programs and telephone systems
- Excellent command of the Hindi Language, and proficiency in multiple languages is a plus
- Solid communication and interpersonal skills
- Willingness to participate in face-to-face interviews
- Age- should be within 30 yrs