Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role sits within our AI-native product team, where design directly shapes how people experience intelligent, AI-powered products. You will define and own the UX vision for AI experiences - designing interfaces that make AI capabilities intuitive, transparent, and trustworthy - while leading and mentoring a team of designers, researchers, and content strategists.

Primary Responsibilities:
- Design AI Experiences
- Design intuitive interfaces for AI-powered features, including conversational search,



assistant and chat UIs, and recommendation modules
- Establish design patterns for transparency, trust, and explainability so users understand what the AI is doing, why, and how much to rely on it
- Design for the uncertainty, errors, and edge cases inherent to AI systems - low-confidence responses, graceful fallbacks, hallucination mitigation, and user feedback and correction loops
- Craft human-AI interaction models that keep users in control and set clear expectations of AI capabilities and limitations
- AI-Assisted Prototyping & Design
- Use AI-powered design tools (e.g., Figma AI, Claude, and similar) to rapidly generate initial design concepts, wireframes, and layouts
- Accelerate ideation and exploration through AI-assisted workflows, moving from concept to high-fidelity prototype at speed
- Develop and refine effective prompts to steer AI design and content generation toward accurate,

📌 Manager UI or UX (Hyderabad)
🏢 Optum
📍 Hyderabad