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Solutions Engineer / Technical Account Manager – Infrastructure Security

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Mumbai | Onsite

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Cybersecurity SaaS

I’m working with a
venture-backed cybersecurity SaaS startup
that is growing its customer-facing technical team in Mumbai.

They’re looking for someone who sits between
DevOps, infrastructure security and customer-facing engineering.
Someone technical enough to troubleshoot production issues, but also comfortable working directly with enterprise customers.

This is
not a traditional Customer Success role
. You’ll be hands-on with deployments, infrastructure and security challenges, working closely with DevOps, SRE and Engineering teams.

What you’ll be doing:
- Own technical relationships across pre-sales and post-sales
- Lead deployments across
cloud, Kubernetes, databases and VMs
- Work hands-on in customer production environments
- Troubleshoot
IAM, networking, secrets and access workflows
- Help customers improve security, compliance and platform adoption




- Run technical reviews with Engineering and Security stakeholders
- Feed customer insights back into Product and Engineering
- Support expansion opportunities within existing accounts

What they’re looking for:
- 4+ years of experience
- Proof of robust hands-on
DevOps / SRE / Infrastructure
background
- Proof of good experience with
Kubernetes and containers
- Proof of exposure to
AWS, Azure and/or GCP
- Experience with databases such as
Postgres, MySQL or MongoDB
- Strong understanding of
infrastructure security
- Confidence debugging real production issues
- Previous
customer-facing experience
- Comfortable working in a fast-moving startup environment

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Mumbai – onsite

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30–40 LPA

Could be a great fit for someone coming from DevOps or SRE who enjoys the technical side, but also wants more ownership and direct customer interaction.

Applications ONLY through CV upload, not direct message.

📌 Solutions Engineer (Mumbai)
🏢 That Recruitment
📍 Mumbai