A Snapshot of Your Day
The SAP Service Operations Lead will be responsible for reliable, compliant and business-aligned operation of the organization's SAP landscape, with primary focus on SAP ECC service continuity and readiness for future SAP S/4HANA transition.

The role will act as the business-facing SAP service owner, coordinating with business process owners, central SAP teams, application partners, infrastructure teams and manufacturing stakeholders to ensure SAP supports critical operations, regulatory controls, ERP integrations and future transformation needs.

How You'll Make An Impact
- Own SAP service continuity for business-critical processes across Finance, Supply Chain, Projects and Manufacturing.
- Act as the primary business interface for SAP operational issues, change prioritization, enhancements, user support and stabilization needs.
- Govern SAP change, release, service performance, vendor delivery and knowledge continuity across the application lifecycle.
- Own SAP-related control execution and support audit readiness for ITGC, ICFR, SoD,



access governance and license compliance.
- Govern ERP interfaces, master data quality and SAP-facing manufacturing/MES integration requirements without owning OT platforms.
- Build readiness for future SAP S/4HANA transition through documentation, process visibility, testing discipline, interface understanding and operational acceptance planning.

Key Responsibilities
Business Process & Stakeholder Partnership
- Act as the business interface for SAP support, enhancements, development requests, reporting needs and user escalations.
- Partner with business process owners and key users to understand SAP pain points, operational risks, improvement needs and change priorities.
- Support business users during critical cycles such as month-end, quarter-end, year-end, inventory activities, production cycles and statutory reporting dependencies.
- Ensure business impact, urgency and compliance relevance are reflected in

📌 SAP Service operations- IT (Gurugram)
🏢 Siemens
📍 Gurugram