Job Overview:

Our client is seeking a capable and proactive
IT Manager
. You will be responsible for overseeing the company's day-to-day IT environment, systems, users, cybersecurity, data protection support, and technology processes. This is a hands-on role rather than a purely strategic position. The successful candidate will be expected to troubleshoot issues, manage systems and user access, coordinate with external IT providers where required, improve internal technology processes, and ensure the organisation maintains a secure and reliable IT environment. The ideal candidate will be comfortable working independently and supporting a distributed organisation with office and remote-based employees.

Client Overview:

Our client, a CQC-approved home care provider operating across England and Wales, provides home care and support services including personal care, dementia care, palliative care, rehabilitation, respite care, end-of-life care, independent living, and live-in care. As the company continues to grow its services and operations, reliable, secure,



and well-managed technology is essential to supporting its care teams, management, administrative functions, and service users.

Schedule:

Monday - Friday, 9:00 AM - 1:00 PM BST (20 work hours per week)

Responsibilities:

IT Operations & Infrastructure:
- Oversee the day-to-day IT setting across the company.
- Ensure employees have reliable access to the systems and technology required to perform their roles.
- Manage computers, laptops, mobile devices, peripherals, and other IT assets.
- Maintain accurate IT asset and equipment registers.
- Coordinate equipment setup and user onboarding/offboarding.
- Monitor system performance and resolve or escalate technical issues.

User Support:
- Provide first-line and second-line technical support to employees.
- Troubleshoot hardware, software, connectivity, and account-access issues.
- Assist employees with Microsoft 365, email, collaboration tools, and other bu

📌 IT Manager (India)
🏢 BruntWork
📍 India