*The candidate should definitely be a certified Black Belt holder*

Roles & Responsibilities:-

A. Process Excellence & Standardization:

• Analyze existing operational workflows to identify inefficiencies and opportunities for process optimization, while maintaining a comprehensive Process Improvement Register.

• Develop, review, and maintain Standard Operating Procedures (SOPs), ensuring consistent implementation and compliance across assigned business functions.

• Partner with operational teams to minimize process deviations, reduce rework, and improve turnaround times (TAT), while monitoring trends and escalating recurring issues to the Head of Quality.

B. Quality Assurance & Performance Management:

• Track and evaluate key quality performance indicators to ensure compliance with established quality standards and business objectives.

• Perform periodic quality reviews and sample-based operational audits, maintaining complete documentation and audit records.





• Monitor departmental quality performance through internal quality scorecards and provide actionable insights for improvement.

• Facilitate continuous improvement initiatives, including Kaizen activities, to enhance operational efficiency and service quality.

C. Quality Improvement Projects:

• Support the planning and execution of quality enhancement initiatives using structured problem-solving methodologies such as DMAIC.

• Collaborate with cross-functional teams to implement process improvement initiatives effectively.

• Monitor project milestones, timelines, and outcomes, providing regular progress reports and updates to the Head of Quality.

D. Change Implementation & Process Adoption:

• Assist in rolling out current processes, policies, and quality initiatives across business units.

• Drive effective adoption of process improvements by working closely with stakeholders and operational teams.

• Identify and resolve operational challenges encountered during implementation to ensure seamless tran

📌 Manager Quality (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai