Job Characteristics:

Responsible to install, plan, implement, oversee, and maintain technology
platforms. This includes providing technical and procedural direction for the
actual implementation of the infrastructure, as well as interface with internal
users, engineers and other technical staff to understand and meet their
requirements. Ensure business continuity in the appropriate technology by
ensuring systems are to optimize performance and to initiate recovery action
after system failures. Provides support and problem resolution on most
communication problems. Competent to work on most phases of system but may
require some instruction and guidance in other phases. Creates and modifies
production procedures and standards. Specializations in this family include (but
are not limited to) Network, Server, Mobility, Microsoft Platforms, etc.
Scripting, programming, and infrastructure as code.

Education/Work Experience:

Typically requires a degree and 3-4 years of experience; or no degree and 5-8
years combined education and equivalent work experience (typically 1 year




experience = 1 year education). Independence Level/Reports to:

Applies advanced knowledge of job area typically obtained through advanced
education and work experience. Leads projects/research with moderate complexity.
May provide coaching and review the work of lower-level professionals. Normally
reports to Platform Engineering Manager.

Additional Job Description

This role will be joining the ServiceNow Platform Operations team. In this
position you will work with end-users, analysts, IT teams and key stakeholders
to implement/execute for a minimum of 2 areas – APO, ITSM, HR, CSM, ITOM, and/or
CMDB solutions - leveraging technical best practices to deliver out-of-the-box
and custom solutions to our customers on the ServiceNow platform. We are looking
for a team member who is cutting-edge, eager, driven and motivated to rise to the
challenges of a continuously evolving technological industry, and who

📌 Senior Platform Engineer-ServiceNow (Bengaluru)
🏢 Ecolab
📍 Bengaluru