Fulltime Role

100% work from home

Job Title: ServiceNow SAM pro Developer

Work timings
: 2:30 PM to 11:30 PM IST

Required:
- 4+ years of experience in IT Asset Management or Software Asset Management.
- Strong experience with SAM pro development.
- Strong knowledge of software licensing models (perpetual, subscription, SaaS, cloud-based).
- Understanding of ITIL and IT Asset Management best practices.
- Analytical skills with attention to detail in license reconciliation and data accuracy.
- Robust communication and stakeholder management skills.
- ITAM/SAM certifications (e.g., IAITAM CSAM, ServiceNow SAM Pro, ITIL) preferred.

Key Responsibilities

Software License Management:
- Ensure compliance with software licensing agreements, interpret license terms, and maintain accurate records of software entitlements and usage.
- Build and manage complex licensing models and optimize our license usage based on key license drivers (headcount, volume)
- Must be able to configure licenses and related details in SAM PRO tool.




- Establish and maintain a comprehensive inventory of all software assets and their components to ensure accuracy and completeness.
- Provide support to establish governance for purchase and renewal process.
- Manage software asset lifecycle across endpoints, infrastructure, SaaS, and cloud platforms.
- Ensure data accuracy and completeness across software inventory and reconcile against vendor agreements
- Operate ServiceNow SAM Pro and SAM Workspace, including entitlement creation, license compliance, reclamation, model normalization, catalog set up and maintenance, and workflow administration

License Configuration Support
- Manage and maintain over 200 license servers to ensure high availability and operational continuity.
- Validate license configurations in virtual environments prior to deployment. o
- Support a wide range of license managers including Flexnet, FlexLM, Sentinel RMS/Hasp, Codemeter, Ansys LM, PTC LM, Reprise, and Dassault.
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📌 ServiceNow SAM Pro developer (India)
🏢 TriluxTech
📍 India