Company Description Tymor Technologies is a managed IT services and technology solutions provider focused on helping growth-minded businesses turn chaos into control. The company delivers strategic IT support that optimizes operations, enhances security, and drives innovation across diverse environments. Services span managed IT, application and network security, cloud adoption and migration, custom development, AI solutions, and VoIP communications. Tymor Technologies operates as an extension of client teams, emphasizing proactive support and long-term planning to prevent issues before they impact business performance. The organization is committed to building secure, efficient, and scalable technology foundations that fuel sustainable business growth.

Role Description The Manage Engine role at Tymor Technologies is a full-time remote position responsible for administering, configuring, and optimizing ManageEngine tools across client environments. Daily activities include monitoring system performance, managing endpoints and servers, implementing patches and updates, and maintaining IT service management workflows. The role involves troubleshooting issues, analyzing logs, and coordinating with internal teams and clients to resolve incidents and service requests efficiently. The individual will contribute to security, compliance, and automation initiatives by tailoring ManageEngine solutions to client needs, documenting processes, and recommending improvements.



This position requires regular collaboration with technical and non-technical stakeholders to ensure stable, secure, and well-managed infrastructure.

Qualifications

- Hands-on experience with ManageEngine products (such as Desktop Central/Endpoint Central, ServiceDesk Plus, OpManager, or related modules) and strong skills in system administration and endpoint management.
- Skills in monitoring, troubleshooting, and performance optimization for servers, networks, and applications, with a focus on reliability and uptime.
- Knowledge of IT service management practices (ITSM/ITIL), including incident, problem, change, and asset management within tool-based workflows.
- Understanding of security best practices, patch management, access control, and compliance requirements in managed IT environments.
- Proficiency with Windows and/or Linux operating systems, basic networking concepts (TCP/IP, DNS, VPN), and scripting or automation tools is beneficial.
- Strong analytical and documentation skills, with the ability to translate technical details into clear procedures and client-facing updates.
- Effective remote collaboration skills, including explicit written and verbal communication, time management, and the ability to work independently.
- Relevant certifications (e.g., ITIL, Microsoft, CompTIA, or vendor-specific ManageEngine training) and experience in managed services or MSP environments are a plus.

📌 Manage engine (Mumbai)
🏢 Tymor Technologies
📍 Mumbai