Company Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives To create a better experience for their customers and employees To help them grow Software is a choice that can make or break a business Create better or worse experiences Propel or throttle growth Business software has become a blocker instead of ways to get work done There s another option Freshworks With a fresh vision for how the world works At Freshworks we build uncomplicated service software that delivers exceptional customer and employee experiences Our enterprise-grade solutions are powerful yet easy to use and quick to deliver results Our people-first approach to AI eliminates friction making employees more effective and organizations more productive Over 72 000 companies including Bridgestone New Balance Nucor S P Global and Sony Music trust Freshworks customer experience CX and employee experience EX software to fuel customer loyalty and service efficiency And over 4 500 Freshworks employees make this possible all around the world Fresh vision Real impact Come build it with us Overview of the role As a Lead Software Engineer you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this You will have an opportunity to redefine customer experiences by building systems that are milli-second efficient always available and working at internet scale If you are the kind of engineer who is passionate about building systems have a positive eye for analysis and a mind that can think outside the box we want to talk to you Responsibilities - Lead teams to deliver scalable low latency and cost-efficient solutions to different product teams - Drive solutions and implementation leveraging different open source distributed systems and deliver a complete product - Build innovative solutions from scratch and liaise with architects a

📌 Lead Software Engineer (Chennai)
🏢 FreshWorks
📍 Chennai