This job is with Cornerstone OnDemand, an inclusive employer and a member of my

Gwork – the largest global platform for the LGBTQ business community.

Please do not contact the recruiter directly. CORNERSTONE ONDEMAND Senior Manager - QA & Dev

Ops Enterprise Applications | Hyderabad, India | Full-Time ROLE OVERVIEW We are building a world-class QA and Dev

Ops capability within Enterprise Applications.

As Senior Manager - QA & Dev

Ops, you will be the founding offshore leader for this function, reporting to the VP of Enterprise Applications based in the US.

You will establish shift-left testing practices, build CI/CD pipelines, and lead a team of QA engineers and Dev

Ops practitioners supporting our GTM, Finance, Internal AI systems, and HR technology platforms - including Salesforce (CRM/CPQ/Agentforce/Services/PRM), Oracle Fusion, Internal AI tools/systems, Mule

Soft, and Snowflake In this role you will QA Strategy & Shift-Left Testing Design and own the enterprise QA strategy across Salesforce, Oracle Fusion, Internal AI systems, Mule

Soft, and Snowflake platforms.

Champion shift-left testing: embed QA into sprint ceremonies, story refinement, and acceptance criteria definition.

Build automated regression, smoke, and integration test suites targeting 70-80% automation coverage within 12 months.

Define and track QA KPIs: defect escape rate, test cycle time, automation coverage %, and PO testing effort reduction.

Establish a Center of Excellence (CoE) for QA tooling (Selenium, Provar, Copado Robotic Testing, or equivalent).

Dev

Ops & CI/CD Pipeline Engineering Design and implement CI/CD pipelines for Salesforce (Gearset/Copado/AutoRABIT), Mule

Soft, and custom integrations.

Govern workplace management, sandbox strategy, and release orchestration across Dev → UAT → Staging → Production.





Own DORA metrics (deployment frequency, lead time, MTTR, change failure rate) and drive continuous improvement.

Lead Bitbucket/Git

Hub branch strategy, PR governance, and automated code quality gates.

Partner with Platform and Architecture leads to embed Dev

SecOps controls, including data masking for sandboxes.

Team Leadership & Offshore Build-Out Hire, onboard, and lead a team of 6-10 QA engineers and Dev

Ops practitioners in Hyderabad and remote.

Define role ladders, career paths, and performance frameworks for the offshore QA/Dev

Ops function.

Operate as a player-coach: hands-on in tooling decisions while managing team delivery and stakeholder expectations.

Collaborate daily with US-based domain leads (GTM, Finance/Oracle, ITSM, Integrations) AI-Powered QA Partner with the Agentforce and AI Governance team to develop test strategies for AI agent workflows.

Evaluate and pilot AI-assisted test generation tools to accelerate coverage on new feature releases.

Contribute to Claude Code / AWS Bedrock governance policy as it relates to sandbox controls and automated testing.

You've got what it takes if you have 12 years of combined QA and Dev

Ops experience in enterprise SaaS or large-scale IT environments. 5 years of people management experience, including offshore team build-out.

Hands-on Salesforce QA and/or Dev

Ops experience: Provar, Gearset, Copado, AutoRABIT, or equivalent.

Proven CI/CD pipeline design and implementation (Jenkins, Bitbucket, Git

Hub Actions, Azure Dev

Ops, or similar).

Strong command of test automation frameworks (Selenium, Cucumber, REST Assured, or equivalent).

Familiarity with Salesforce CPQ, Salesforce Service Cloud, Mule

Soft, and Oracle Fusion.

Excellent communication skills - able to present QA/Dev

Ops roadmaps and metrics to CIO level audience LI-OnSite

📌 Senior Manager, IT Shared Services (India)
🏢 Cornerstone OnDemand
📍 India