We are looking for an experienced Java Production Support Engineer to join our team. The ideal candidate will have strong technical skills in Java , Spring Boot , and SQL , along with deep experience in supporting production environments . You will be responsible for incident management , troubleshooting , issue resolution , and ensuring high availability and performance of business-critical applications.
Key Responsibilities:
- Provide L2/L3 support for Java-based production applications.
- Investigate, analyze, and resolve technical issues in a timely and productive manner.
- Monitor application performance and ensure system stability using monitoring tools (e.g., Splunk, Dynatrace, AppDynamics).
- Perform root cause analysis (RCA) and coordinate with development teams for permanent fixes.
- Create and maintain incident tickets , logs, and documentation for recurring issues.
- Develop scripts for automation , monitoring, and support tools using Shell , Python , or similar.
- Work closely with DevOps , Development , and QA teams to deploy changes and hotfixes.




- Ensure SLA adherence and work on continuous improvement of support processes.
- Participate in on-call rotations for 24x7 support as needed.

Required Skills:
- 7–12 years of total experience in Java/J2EE application support or development.
- Strong experience in Spring Boot , Microservices , and RESTful APIs .
- Proficient in SQL , writing complex queries, analyzing DB issues (MySQL, Oracle, PostgreSQL).
- Good understanding of application servers , logs, and monitoring tools.
- Experience in Unix/Linux environments with scripting knowledge (Shell, Bash).
- Strong problem-solving and troubleshooting skills.
- Ability to read and understand Java code to support and debug production issues.

Preferred Skills:
- Experience with cloud platforms (AWS, Azure, or GCP).
- Knowledge of CI/CD tools (e.g., Jenkins, Git, Maven).
- Exposure to incident and change management processes (ITIL framework).
- Familiarity with

📌 Java production support (Bengaluru)
🏢 e-Solutions
📍 Bengaluru