16 Aug
|
Meesho
|
Bengaluru
Key Deliverables:
- Design and implement programs to improve experience metrics, focusing on NPS or operational metrics.
- Own key aspects of user experience for marketplace participants (entrepreneurs, customers, suppliers).
- Collaborate with product teams to influence product development with data and insights.
- Ensure successful program execution by managing internal and external stakeholders.
Role Responsibilities:
- Advocate for better user experience in the strategy-building process and the programs you manage.
- Drive program adherence and address edge cases with suboptimal outcomes in operational processes.
- Work with cross-functional teams to solve complex problems and improve overall process efficiency.
- Engage Meesho leadership as active stakeholders in driving solutions for your programs.
📌 Manager - Process Excellence (Bengaluru)
🏢 Meesho
📍 Bengaluru