16 Aug
|
Meesho
|
Bengaluru
Key Deliverables:
- Build and refine post-order communication and support systems for users
- Ensure seamless order-related information flow across multiple platforms (both in-app and off-app)
- Implement mechanisms for prompt, effective resolutions to user inquiries
- Lead strategic initiatives to overhaul user engagement and experience
- Own and manage performance metrics related to User Experience
Role Responsibilities:
- Foster strong collaboration with cross-functional teams including Business, Product, Tech, and Analytics
- Drive user-centric, cost-effective designs for long-term improvements
- Evaluate Meesho's status as the preferred e-commerce channel for diverse customer segments
- Articulate business implications and strategies, driving effective solutions in a fast-paced workplace
📌 Manager- Programs (Bengaluru)
🏢 Meesho
📍 Bengaluru