- To provide 3rd level consultation to debug sophisticated unusual network topologies with mixed media protocols (Data Center Switching) to Cisco customers.
- Work on complex problems where analysis of situations requires in-depth evaluation of factors.
- Provide systems/product training to customers and giving towards building a knowledge base for customer support and internal partners.
- Effectively craft and utilize complex lab setups to duplicate and address problems, validate planned changes to software design.
- Focal point for high impact, large enterprise