- The ideal candidate should have meaningful technical proficiency with a minimum of 3 years of experience, possessing expertise in cloud environments (AWS and Azure), Linux server management, scripting (Python), database administration, and various DevOps tools and technologies, along with a solid understanding of Kubernetes and containerized applications.
- Experience with providing technical support and troubleshooting for cloud-based infrastructures in AWS and Azure environments.
- Hands-on management and maintenance of Linux servers and applications, ensuring their reliability, security, and performance.
- Knowledge in developing and maintaining scripts in Python to automate tasks and streamline processes.
- Experience handling MySQL and MongoDB databases, encompassing querying, analysis, and optimizing performance.
- Expertise in applying the ELK stack (Elasticsearch, Logstash, Kibana) for log management, analysis, and visualization.
- Proficiency in maintaining Kafka messaging services for real-time data processing and stream processing.




- Hands-on configuration and fix of messaging and networking protocols, including DNS, SMTP, SMPP, and others as needed.
- Collaboration with development teams to integrate applications and streamline code management using tools like Jenkins and GitHub.
- Proficiency in Kubernetes, including administration, deployment, troubleshooting, security best practices, and monitoring and logging tools like Prometheus, Grafana, and Fluentd.
- Providing additional support and expertise on SMS, RCS, and MMS channel protocols as needed.

Note: Requirement to work in rotational shifts to ensure comprehensive support coverage.
What You'll Do:
- As a Technical Support Engineer, your role will focus on maintaining existing IT systems, applications, and software, requiring proactive problem-solving abilities, excellent communication and interpersonal skills, and a commitment to delivering exceptional technical support to our clients.
- Respon

📌 Technical ConsultingEngineer (Secunderabad)
🏢 Cisco
📍 Secunderabad