Responsibilities

* Lead and develop a team of software engineers, Site Reliability Engineers
(SREs), and technical leaders responsible for the performance, availability,
security, reliability, and operational excellence of Oracle Health Federal
customer environments.

* Drive the organization's transformation to an SRE-first and DevOps operating
model through adoption of Infrastructure as Code (IaC), Configuration as
Code, Policy as Code, GitOps, progressive delivery, automated rollback
strategies, canary deployments, self-healing infrastructure, and measurable
operational toil reduction.

* Build AI-native operational capabilities using Oracle-approved AI
technologies and secure data handling practices to accelerate software
development, production support, incident response, troubleshooting, change
execution, knowledge retrieval, engineering productivity, and customer
operations.

* Eliminate repetitive operational work through software engineering,
intelligent automation, AI agents, reusable runbooks, validation frameworks,
self-service platforms,



and exception-based operational workflows.

* Own operational excellence across the complete service lifecycle, including
Day 0 platform deployment, Day 1 customer onboarding, and Day 2 production
operations, reliability, maintenance, and continuous improvement.

* Establish and continuously improve operational metrics including service
availability, reliability, latency, deployment frequency, change success
rate, Mean Time to Detect (MTTD), Mean Time to Recover (MTTR), automation
coverage, engineering productivity, and customer experience. Use these
metrics to prioritize engineering investments and measure organizational
progress.

* Partner closely with Product Development, Cloud Infrastructure, Security,
Compliance, Customer Success, and Federal stakeholders to ensure AI-enabled
operational workflows meet Oracle security standards and regulatory
requirements, including FedRAMP, Authority to Operate (ATO), Department

📌 Senior Manager, Application Software Engineering (India)
🏢 Oracle
📍 India