WHO WE ARE

ABOUT STRIPE

Stripe is a financial infrastructure platform for businesses. Millions of
companies—from the world's largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and accelerate current
business opportunities. Our mission is to increase the GDP of the internet, and
we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone's reach while doing the
most important work of your career.

ABOUT THE TEAM

Bridge, a Stripe company, is a rapidly growing business and the number of
developers integrating our APIs is growing quickly. We provide Slack-based
support to our developers on a wide range of topics in close partnership with
our internal engineering team. We're a small but mighty team that's expanding
global coverage and is looking to make our first Product Support Specialist
hires in Mexico City.

In this role, you'll work directly with developers integrating Bridge APIs and
help them resolve their issues. You'll take ownership of complex,



technical user
issues and work across teams to resolve them. As part of the team, you'll have a
big impact to grow the Product Support operation and enhance various aspects
such as capacity planning and forecasting, operational tools and systems,
workflow optimization and automation, metrics and reporting, quality control,
and more.

WHAT YOU'LL DO

Stripe is launching Stripe Delivery Centers—a brand-new global team to design,
implement, and grow Stripe operations for the next decade. We're looking for
dynamic and curious people who have a passion for solving global user issues,
building operations, and driving process improvements and want to play a
front-line role in building this new operational capability for Stripe and
accelerating Stripe growth. If you like challenging, scaled problems and are an
amazing teammate, we want to hear from you.

RESPONSIBILITIES

• Analyze and troubleshoot complex

📌 Bridge - Operations Associate (Bengaluru)
🏢 Stripe
📍 Bengaluru