SERVICENOW QA ENGINEER (ATF – ITAM, HRSD & HCLS)

Experience: 3–5 Years
Location: Hyderabad
Employment Type: Full-Time

JOB SUMMARY

We are seeking a skilled and detail-oriented ServiceNow QA Engineer with solid
expertise in Automated Test Framework (ATF) and experience in ITAM, HRSD, and
HCLS modules. The ideal candidate should possess hands-on experience in manual
and automated testing within the ServiceNow platform and be capable of ensuring
high-quality releases across enterprise workflows and integrations.

The candidate will work closely with development teams, business analysts,
product owners, and stakeholders to validate ServiceNow implementations and
enhancements in Agile environments.

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KEY RESPONSIBILITIES

* Design, develop, and execute manual and automated test cases for ServiceNow
applications.
* Build and maintain automated test suites using ServiceNow ATF.
* Perform functional, regression, integration, smoke, and UAT testing.




* Validate ServiceNow implementations and enhancements related to:
* ITAM – Asset Management, HAM/SAM, CMDB
* HRSD – HR Case Management, Employee Center, Lifecycle Events
* HCLS – Healthcare & Life Sciences workflows/applications
* Validate workflows, catalog items, business rules, client scripts, UI
policies, and integrations.
* Collaborate with developers and business teams to understand requirements and
acceptance criteria.
* Identify, track, and verify defects using defect management tools.
* Participate in Agile ceremonies including sprint planning, stand-ups, and
retrospectives.
* Support release testing, upgrade validation, and post-production sanity
testing.
* Prepare QA documentation, test reports, and execution summaries.
* Ensure data accuracy and platform stability across releases.

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REQUIRED SKILLS

MANDATORY SKILLS

* 3–5 years of experience in ServiceNo

📌 SDET Engineer 2 (Hyderabad)
🏢 providence
📍 Hyderabad