About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Sr. Product Manager is responsible for product operations and platform teams. This role identifies new business and market opportunities and creates appropriate business plans. Responsibilities include determining the market for the product, understanding marketplace requirements, and ensuring consistency of current products with the organization’s image and objectives. The Sr. Product Manager functions as a central resource, interacting with systems, marketing,



and sales during the product development stage, and formulates and executes long-term plans for cost and profit control. The role also promotes the use of new technologies and industry-leading trends.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Job Description Proposal:

Key responsibilities:
- Lead and manage the India‑based Customer Journey Product Operations / Application Support team, including hiring, coaching, performance management, and career development.
- Establish and run a robust 24x7 support model (shifts, on‑call, handovers) for sales tools, ensuring adherence to defined SLAs and uptime targets.
- Serve as the primary regional point of contact for incidents, escalations, and communications related to CRM and sales tools, coordinating response across global teams.
- Partne

📌 Sr. Product Manager (Bengaluru)
🏢 490 Visa Consolidated Support Services (India) Private
📍 Bengaluru