Description
We are seeking enthusiastic individuals for the position of Customer Support - Voice in Bangalore. This role is ideal for freshers or entry-level candidates who are passionate about providing excellent customer service and are eager to learn.
Responsibilities
- Respond to customer inquiries via voice calls in a timely and professional manner.
- Provide accurate information and solutions to customer issues regarding products and services.
- Document customer interactions and maintain detailed records of customer feedback.
- Collaborate with team members and other departments to resolve customer concerns effectively.
- Maintain a high level of customer satisfaction and strive to exceed customer expectations.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of customer service principles and practices.
- Familiarity with CRM software and Microsoft Office Suite is a plus.
- Ability to work flexible schedule, including evenings and weekends.
- Email:(HIDDEN TEXT)
📌 Customer Support- Voice (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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