Description
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Bangalore. This role involves providing exceptional voice support to our customers during night shifts. Ideal candidates will possess solid communication skills and a passion for helping others.
Responsibilities
- Handle customer queries and provide solutions through voice support.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries and escalate issues when necessary.
- Document customer interactions and feedback accurately.
- Achieve individual and team performance metrics as set by management.
Skills and Qualifications
- Excellent verbal communication skills in English.
- Strong listening skills to understand customer issues effectively.
- Ability to work in a night shift environment.
- Basic computer skills and familiarity with customer support software is a plus.
- Problem-solving skills and a customer-focused mindset.
- Ability to handle stressful situations with calmness and professionalism.
- Email:(HIDDEN TEXT)
📌 Custome support executive (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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